
16 Network Client™
In Case of Trouble
Troubleshooting Guide
Problems
Possible Causes Suggested Action
Problems with Intellex or Network Client Camera Control
Video OK; no camera
control
Camera Control software
component missing or
corrupted
Reinstall the Camera
Control software
component.
No preset operation Presets not supported by
camera control system.
Replace camera control
system.
No video signal; no camera
control
Camera power is missing or
faulty video connections
Check camera power and
video connections.
No video signal; camera
control OK
Faulty video connections Check video connections.
Lens iris completely closed Open iris using the Camera
Control function.
Incorrect information
entered during setup
Check for correct Camera
Control Type in the
Transmitter Cameras dialog.
Windows™ system fault
dialog appears
Unknown List contents of the dialog;
try to reproduce the
problem; note exact
sequence of events leading
up to system fault; then
contact Factory Technical
Support.
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